QQI Level 5 (6 weeks) 03.07 - 21.08 The award will equip the learner with the competence to provide effective customer service within a work, social or voluntary environment, operating independently while under general supervision.
What is Skills to Advance?
Skills to Advance is an initiative which aims to equip employees with the skills they need to progress in their current role or to adapt to the changing job market. It provides certified, part-time training opportunities for employees to upskill or reskill.
Working closely with small and medium-sized enterprises, Skills to Advance helps employers identify skills needs and invest in their workforce by providing heavily subsidised education and training to eligible staff.
Information for Employees
Skills to Advance has opportunities for anyone in employment to upskill or reskill, particularly if your skills level are below level 5 on the National Framework of Qualifications and/or if they are:
Currently working in a lower-skilled job or
Aged 50+ or
Currently working in a job that is experiencing significant change
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